Start Recovery
Your path to recovery starts with a single call
Getting Started
Reaching out for help takes courage, and we want you to know that you are already doing the hardest part. At IMS Rehab, our admissions process is designed to feel welcoming, not clinical. When you call us, you will speak with a real person from our Los Angeles team who understands what you are going through.
We handle insurance verification for you, answer every question at your own pace, and coordinate travel and arrival details so that nothing stands between you and the care you deserve. Whether you are calling for yourself or for someone you love, our team is here 24 hours a day, 7 days a week.
The Admissions Process
Call Us
Reach our team at (213) 418-0945 or email [email protected]. Available 24/7.
Assessment
Confidential clinical assessment to determine the right level of care.
Insurance
We verify your coverage and discuss payment options.
Arrival
We coordinate details and welcome you to IMS Rehab.
Insurance We Accept
We work with most major insurance providers.
- Aetna
- Blue Cross Blue Shield
- Medicaid
- Medicare
- Health Net
- Cigna
- Magellan
Don't see your provider? Call (213) 418-0945.
What to Bring
Packing for treatment does not need to be stressful. Here is what we recommend bringing with you:
- Comfortable clothing for 7 days (we have laundry facilities on-site)
- Athletic shoes and outdoor-friendly clothing for morning walks and fitness
- Personal hygiene items (toothbrush, shampoo, deodorant)
- Government-issued photo ID
- Insurance card and any relevant medical records
- A list of current medications with dosages
- A journal or notebook (optional but encouraged)
- Sunscreen and a hat for outdoor activities
Please leave behind: Weapons, drugs, alcohol, and any over-the-counter medications (our medical team will provide approved medications). Electronics policies will be discussed during your intake call.
Frequently Asked Questions
How long does treatment usually last?
It really depends on you and what you need. Detox is typically 3 to 7 days, and residential treatment usually runs 30 to 90 days. Outpatient programs can last 2 to 12 weeks. Your clinical team will work with you to find the timeline that gives you the best shot at lasting recovery. There is no one-size-fits-all answer, and that is okay.
Will my insurance cover treatment at IMS Rehab?
Most likely, yes. We work with Aetna, Blue Cross Blue Shield, Medicaid, Medicare, Health Net, Cigna, and Magellan. But honestly, the easiest way to find out is to call us at (213) 418-0945. We will verify your coverage for free and walk you through exactly what is and is not included. No surprises.
Is detox medically supervised?
Absolutely. You will have a physician and nursing team monitoring you around the clock. We use medication-assisted treatment when it is appropriate to keep you comfortable and safe. Detox can feel scary, but you will never be alone through it at IMS Rehab.
Can my family visit during residential treatment?
Yes, and we strongly encourage it. Family involvement is a big part of how we approach recovery here. We have scheduled visitation times and also offer family counseling sessions so your loved ones can be part of the process. Recovery is stronger when your support system is involved.
What happens after I complete treatment?
Finishing treatment is a milestone worth celebrating, but it is not the end of the road. We create a personalized aftercare plan for every patient that includes outpatient therapy, local support groups in Los Angeles, alumni events, and relapse prevention strategies. You stay connected to our community long after you leave our facility.
Do you treat co-occurring mental health conditions?
Yes, we do. Our dual diagnosis program addresses addiction alongside conditions like depression, anxiety, PTSD, and bipolar disorder. We believe treating both at the same time gives you the strongest foundation for recovery. Our clinical team coordinates everything so you do not have to juggle multiple providers.
Ready to Begin?
Our admissions coordinators are standing by. All calls are free and confidential.